You can place your order at any time, 24/7. Orders may be placed up to one week in advance of delivery or pick up.

MH online offers most products and brands you would find in an MH/MaxVal-ustore store. Some in-store products may not be available, including very large items and hot-food.

A dedicated Personal Shopper handpicks your order. Personal Shoppers are professional shoppers that have been trained to select products as if they were shopping for their own families.

We’ve got the same prices in-store and online – all week long. Please check out our Facebook page or sign up to our mailing list to receive the weekly specials updates.

At certain times there may be other specials that are exclusive for our online shoppers and will be advertised as such.

If a product you requested is not available your Personal Shopper will try to replace the unavailable product with a similar product of equal or higher value, but we will only charge you at the price of the originally requested product. Only as a last resort, will we substitute with a lower value product and we will liaise with you on options to fulfill to the full amount.

You may order groceries for parent(s), family member or a friend. Simply place the order. At the checkout – select your preference – if pickup order:

  1. Select the nearest store to your recipient
  2. Enter their name, phone/mobile contact
  3. Note: Recipient name provided on the order must match name on valid ID.

If selecting delivery then simply tick the “Deliver to a different Address” box and enter your recipients Delivery information.

Please advise your recipient to produce a valid ID to receive the order.

We accept VISA, MASTER CARD or AMERICAN EXPRESS credit cards, and debit cards with a VISA or MasterCard logo.

If incorrect products have been delivered, you must contact us with any such claim within 7 days of delivery. We will investigate and revert back to you.

Your personal information is treated in accordance with our Privacy Policy.

Within City / Town Limits (5km Boundary) $15.00 VIP for orders < $200. Free for purchases above $200.
Outside City / Town Limit (10km Boundary) $25.00 VIP
Outside Boundary (Above 10km) $25.00 + (1.5 * Additional km) VIP

If you wish to change or cancel an order, contact us during business hours between 8am to 5pm Fiji Time, from Monday to Friday on (679) 998-2846 or email: customercare.mh@carpenters.com.fj

Orders can be changed or cancelled within 24hours of receipt of confirmation.

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